Refund Policy

Exchanges and Returns
Applicable to purchases made online:
Within the scope of its Customer Satisfaction Policy, and under the applicable legal terms, YOUNIK allows the exchange or return and full refund (contract termination) of products.
● Normal Term – Within 30 days from the date of receipt of the products by the Customer;
● Extended Term – Christmas Shopping – Until the 15th of January of the following year for products received by the Customer between the 1st of November and the 14th of December.
For this purpose, the Client must communicate his intention in writing, via email or letter, to YOUNIK. The products must be returned within the deadlines indicated above upon receipt and accompanied by a copy of the respective invoice.
In no case send the products without prior contact as they will not be received.
Return and exchange of products must comply with the following conditions:
● Return of products in good condition without any sign of use, with original and complete packaging and other elements that accompany the product, namely manuals, warranty certificates, protective films, security labels and accompanied by a copy of the respective invoice;
● No exchanges or returns of customized products according to the Customer's specifications are accepted;
● The transportation of the product is the Customer's responsibility, including costs, loss, damage that it may suffer during transportation and delays.
After contacting YOUNIK and being given the return instructions, you must send the product to us at our address:
R. Trinity 18
1200-122 Lisbon
All products will be checked upon arrival at our service and only those who respect the return conditions will be accepted for exchange or return.
If you choose to refund the amount paid, we inform you that:
● The refund will be made after careful verification of the product's condition;
In case of exchange or reshipment, we inform that:
● Shipping charges will be charged;
● Billing charges will be charged if the order is sent to collection;
YOUNIK reserves the right not to accept products that do not comply with these conditions.
Any questions please contact us via email: